Voice/Data Communications
 
 
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Voice/Data Communication 101

Voice/Data Comunication Technologies

Communications and Networking Glossary

 

 

Portal Websites
* Commweb
* Voicecon
* Computertelephony.org

*Telphony World

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Vender Websites
* Cisco
* Lucent
* Nortel
* Avaya
 
Informational Websites
* ContactCenterWorld.Com
* Telecommunications Industry Association
* Wireless Developer Network - The Voice Applications Channel
* ZDNet's Telecom Update
 
White Papers
*Improving Communication Between Messaging Systems
*Next Generation Voice over IP
*IP Telephony in the Call Center
*Whitepaper #4
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Books
*Voice and Data Communications Handbook
*Integrating Voice and Data Networks
*Voice over IP Fundamentals
*Carrier Grade Voice Over IP
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Case Studies
*Case Study #1
*Case Study #2
*Case Study #3
*Case Study #4
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Articles
* IP Services on Hold
* VoIP 6% of Worldwide Telephone Traffic
* Voice Portals Justify Customer-Facing Technologies

* Wireless Gets Ready To Roam

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The Latest and Greatest in Voice/Data Communications

The Business Strategy behind Teleworking Produced and Published by Techguide.com.

The rise of the Internet, advances in mobile technologies, and an expanding global marketplace are requiring companies to compete harder for business and employees. Fortunately, technologies like wireless telecommunications and the Web now offer an environment where companies can create highly flexible work environments that seamlessly put workers and their offices anywhere, at any time. Telecommuting has given rise to teleworking – with the aim of providing employees with a robust and increasingly mobile access to a company’s entire working infrastructure through a simple dialup or Internet connection.

This Technology Guide examines teleworking business issues and explains key benefits and decision issues related to adopting, promoting and benefiting from a teleworking initiative.

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The Year Of The IP PBX?
from the January 2001 issue of Business Communications Review, pp. 41–52


A year ago, when we conducted our first comparative review of IP PBXs, (see "PBXÑThe Next Generation?" BCR, January 2000), several systems effectively challenged classical PBXs with new, IP-based architectures. However, while priced either the same as or a bit more than traditional PBXs, the IP PBXs we tested last year generally supported smaller configurations, and not nearly the same scope of applications and features. That's not surprising since digital, TDM-based PBXs had a nearly two-decade head start.

So have IP PBXs narrowed the gap? Well, given the players and products in this year's lineup, there's not a straightforward answer.

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