The CRM-Forum is the pre-eminent independent on-line resource
center for CRM professionals working in the business-consumer
marketplace. It provides CRM professionals and companies involved
in CRM on both the demand and supply side of the industry with
a place to keep up-to-date with CRM developments, and to, meet,
discuss, and contact each other about CRM-related issues.
The CRM-Forum was launched in January 1998 with 40 members and
10K hits per month. Membership currently stands at 36, 500 , generating
over 1,612,063 page impressions per month.
ZDNet's
CRM Resouce Center
ZDNet's CRM Application resource center website. Provides a daily
CRM Update, along with latest news and links to CRM Vendor websites.
CIO's
CRM Research Center
CIO Magazine's Customer Relationship Management Research Center.
Provides daily news, research, and articles related to CRM, as
well as upcoming events, ask the expert, and CIO Forum.
Internet
Week Customer Service
Internet Week's E-business Customer Service Resource Center.
Provides latest news, resources, research, opinions, event information,
and links.
ISIT
CRM
ISIT.com is a FREE library designed to help buyers of information
technology (IT) products. The library answers hardware, software,
and application questions about various technologies, including:
E-Business, Imaging & Content Management, Storage, Enterprise
and Supply Chain Management, Warehouse Management Systems, Enterprise
Resource Planning, Automatic Identification and Data Collection,
Bar Coding and Point of Sale.
This is their website targeted to CRM.
CRMA
- Canada Customer Relationship Management Association
The Customer Relationship Management Association (CRMA) of Canada
is a non-profit, independent resource for Canadian Executives
and Canadian Businesses concerned with developing the right approach
to CRM initiatives within their organization. This web site was
created for the dissemination of credible and unbiased knowledge
about Customer Relationship Management.
